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PERFORMANCE COACHING MODEL

A System for Driving Accountability Through Clear Conversations

Execution doesn’t break down because people lack talent.

It breaks down because leaders avoid, delay, or mishandle performance conversations.

The Performance Coaching Model (PCM) equips leaders with a structured, repeatable framework for addressing performance and behavior with clarity, consistency, and confidence.

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Performance Coaching Model

A System for Driving Accountability Through Clear Conversations

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This is not communication theory. It’s a performance discipline.

Designed for organizations that take execution seriously.

The Real Risk Isn’t Conflict. It’s Lack of Clarity.

When clarity is comprised…

Feedback gets delayed

Frustration escalates

Accountability feels punitive

Execution fails

Clarity precedes conversation.

Conversation creates accountability. Accountability protects execution.

What PCM Delivers

The Performance Coaching Model teaches leaders how to:

Clarify expectations before issues escalate

Address behavior without emotional reactivity

Connect performance to outcomes

Shift from telling to coaching

Strengthen accountability without damaging trust

At its core are nine practical skills organized into a simple, repeatable sequence leaders can use immediately. It becomes a shared language for performance.

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Why It Works

Most leadership programs focus on personality or inspiration. PCM focuses on execution.

Leaders learn how to:

Regulate before resolving
Distinguish facts from assumptions
Replace avoidance with structure
Lead performance conversations with consistency

When conversations improve, execution stabilizes.

Designed for Enterprise Integration

PCM is delivered as:

Digital learning compatible with enterprise LMS
Facilitated leadership cohorts
Integrated performance initiatives
Licensing partnerships

This model is implemented as an organizational capability.

Enterprise Access

Investment: $997 per leader

The Performance Coaching Model is licensed in enterprise blocks of 10 seats.

10-seat minimum: $9,970

Access: 12 months

Each cohort includes:

Individual digital access for all participants
A registration coordination call to align expectations
A live implementation kickoff session with Marlene to establish context, accountability, and integration clarity.

Additional seats may be added at $997 per leader within the 12-month access period. Enterprise-wide licensing options available by consultation.

You'll have the ability to register additional seats post-checkout.

Who It’s For

PCM is for organizations that:

Promote strong performers into leadership roles

Struggle with feedback avoidance or overcorrection

Want accountability without fear-based leadership

Care about measurable performance outcomes

About Marlene Chism

Marlene Chism is an execution and clarity strategist who works with senior leaders to protect performance by fixing the conversations that quietly undermine culture.

The Performance Coaching Model is part of her Courageous Leader Ecosystem — built to strengthen clarity, alignment, and accountability at scale.

Execution rises or falls on the quality of leadership conversations.

Let’s explore how PCM can support your leadership strategy.

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